Drucker - Five basic operations
Drucker identified five basic operations in the work of a manager. Managers:
- Set objectives - determining what they should be and what the goals in each area should be. They decide what has to be done to reach these objectives and make them effective by communicating them to the people who are going to perform them.
- Organise - analysing the activities, decisions and relations needed. They classify the work, divide it into manageable activities and further divide the activities into manageable jobs. They group the units and jobs, and select people for the management of the units and for the jobs to be done.
- Motivate and communicate - making a team out of the people that are responsible for various jobs.
- Establish yardsticks - by making measurements available, which are focused on the performance of the whole organisation and which, at the same time, focus on the work of the individual and help them to do it. Managers analyse, appraise and interpret performance.
- Develop people - including themselves.
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Created at 8/9/2012 4:40 PM by System Account
(GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
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Last modified at 11/13/2012 3:31 PM by System Account
(GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
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